Guide to Toolbox

You can update the map in your navigation system with the help of the Toolbox. It is a free-of-charge application that allows you to purchase, download, and install map updates on your navigation.

To do this, you will need:

  • a USB flash drive
  • broadband internet connection
  • one of the supported operating systems, installed on your computer:
    • Windows 7 or later,
    • OS X 10.10 or later

1 - Synchronize the USB flash drive with the navigation system

  1. Insert a USB flash drive into Navigation system and turn on the head unit
  2. Press the Navigation icon > Options > Map Update > Options > Update
  3. This will synchronize the system’s navigation data with the USB flash drive
  4. Remove the USB flash drive from the head unit.

2 - Install Toolbox

  1. Visit https://renault.welcome.naviextras.com/ and download the Toolbox for your operating system (Windows or OSX)
  2. After installation, start the Toolbox
  3. Insert the USB flash drive which contains the saved data of your navigation device
  4. The Toolbox will automatically recognize the navigation data
  5. Create your personal account by providing:
    • your name and a valid email address
    • your country of residence
    • a password
    Do not forget to tick the checkbox for notifications about the latest available maps!

3 - Download free map updates

To provide the best possible experience with your Navigation system, your car manufacturer provides one free map update within 90 days of first use of Navigation System. Do not miss this opportunity and update your system without delay.

  1. After logging-in, you are directed to [Free Updates] screen.
  2. Click on Install to download and install the available content(s)

    • The progress bars show the Download and Installation progress.
    • Wait until the process finishes, a message with successful installation appears.
    • If you click Cancel, you can still download the free update later from Free map update available on the HOME screen.
    • If the Free map update available button is not available, then you have either already downloaded and installed the update, or you are not eligible for free update.

NOTE: The download process may take longer depending on your internet connection speed.

4 - Upload the latest map update to your navigation system

  1. After downloading and installing the latest map to the USB flash drive, insert it again into the appropriate slot in your Navigation system and turn on the head unit.
  2. Press the Navigation icon > Options > Map Update > Options > Update
  3. This will synchronize the data on the USB flash drive with the navigation system.
  4. Remove the USB flash drive from the head unit.

5 - Buy content

  1. Synchronize the USB flash drive with the navigation system (section 1.)
  2. Start Toolbox and insert the USB flash drive which is synchronized with your navigation system’s data.
  3. Log-in to Toolbox and choose Buy Content on the HOME screen

  4. Select the map update/content by clicking on it that you wish to buy.

  5. Select the type of the map update/content (single time update or subscription for 1 or more years)

  6. Place your order by clicking on Buy xx EUR.
  7. Enter your invoicing data and click on Payment (If you have already purchased content in Toolbox, then your address will be stored upfront. Issued invoices cannot be modified, therefore, carefully check your information before proceeding to payment.)
  8. Read the Terms and Conditions of Purchase and click on Send the order and pay
  9. Choose the type of your credit/debit card and enter card information.
  10. After your payment has been processed, click on Install
  11. After installation, eject the USB flash drive, insert it into your vehicle’s head unit and upload the map update to your navigation system (see section 4.).

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